Chronic Care Management Done Right

That CCM revenue your practice needs, but keeps missing out on?
We'll Get It For You.

Your staff doesn't have time for CCM—and that costs you revenue. Radius Telemed CCM does the calls, the follow-ups, and the documentation. You pay only for completed notes. Medicare reimburses 2–3× more. No staffing risk. No operational drag.

Watch how Radius CCM works
$62-140 Medicare reimbursement/mo
1-2 wks Time to launch
Zero Staff burden added

Stop Losing Revenue to
Capacity Problems

It's not that you don't want the revenue—it's that your team is already drowning in everything else.

Immediate Positive ROI

Flat fee per note—significantly less than what Medicare reimburses. Your revenue goes up without hiring, training, or managing anyone new.

Zero Staff Burden

Your front desk is maxed out. Your nurses are behind. Radius handles monthly patient outreach completely—your team does nothing different.

Compliant Documentation

AI-supported calls, proper documentation, completed notes delivered ready for your review and billing. No compliance headaches, no incomplete records.

Trusted by Healthcare
Providers Nationwide

2,000+ practices using Radius Telemed CCM

Before Radius Telemed, CCM was something we really wanted to do well but honestly just couldn't keep up with. Once we started working with them, it was a huge relief. They handle the patient calls and complete the CCM notes for us, and it's done consistently every month. We like that there are no upfront costs at all. It's taken a lot of stress off our team.

PF
Pam F. HRH

I was skeptical at first because we've tried CCM before and it never worked out. Since using Radius Telemed, CCM finally feels manageable. They are the ones making the calls, following up with patients, and doing the documentation. What I like most is that there's no risk. We don't pay unless the work is actually completed. It feels like we finally have help instead of another task.

AT
Anna T. Carepoint Health

CCM used to be our "yeah… we'll get to that someday" project. Then Radius Telemed showed up and basically saved us from ourselves. They call the patients, do the CCM stuff, and somehow the notes just… appear. Like magic. Now CCM actually happens, my staff is less cranky, and I don't feel guilty every time someone says "C-C-M." I wish we had done this sooner.

NK
Nidal K. Hudson Physicians

Built for Practices Ready to Stop
Leaving Money on the Table

Primary Care Practices

High volume of qualifying chronic care patients with limited staff bandwidth for monthly outreach.

Specialty Clinics

Cardiology, endocrinology, nephrology—anywhere chronic conditions need consistent monthly monitoring.

Multi-Provider Groups

Practices that started CCM with good intentions but watched billing become inconsistent as capacity limits hit.

Everything You Need for
CCM Success

AI-Supported Voice Calls Compliant Documentation Billing-Ready Notes Monthly Patient Outreach Per-Note Pricing HIPAA Compliant Care Continuity Performance Reporting

Simple Setup,
Consistent Results

No new workflows. No disruption to your team. Just revenue that was always yours to capture.

1

Send Us Your Patient List

Share your qualifying chronic care patients through our secure portal. We handle the rest of the setup.

2

We Make the Calls

Our AI-supported team conducts monthly 20-minute check-ins with each patient, every month, on schedule.

3

Review & Bill

Receive completed, compliant CCM notes ready for your review and billing. You pay per note. Medicare pays you more.

A Complete CCM Note,
Ready for Review

Every month, you get a structured, compliant note with patient updates, tracked time, and the correct CPT code.

Billing-Ready Documentation

Each note includes everything Medicare requires: patient-reported updates, medication reconciliation, care coordination activities, and tracked CCM time. Your clinician reviews, signs, and you bill.

Patient status & symptom updates
Medication reconciliation
Care coordination documented
Time tracked for billing
CPT code automatically applied
CCM Monthly Summary Note
Date: 01/15/2026 Call Duration: Phone
Patient Information
Patient Michael R. (DOB: 03/15/1951)
MRN 123456
CCM Clinician Maria Lopez, CMA
Supervising Provider Dr. John Smith, MD
Chronic Conditions (≥2)
Type 2 Diabetes Hypertension Hyperlipidemia Osteoarthritis
Patient Reported Updates
  • Stable BP readings at home (~130/78 mmHg)
  • Blood sugar 140–180 mg/dL fasting; no hypoglycemia
  • Medication adherence confirmed; no side effects
  • Joint pain worsening with cold weather; using acetaminophen PRN
  • No ER visits or hospitalizations this month
Care Coordination
  • Scheduled endocrinology follow-up (02/10/2026)
  • Faxed lab results to specialist
  • Education on low-sodium, low-carb dietary choices
  • Discussed daily foot checks due to diabetes
Plan / Next Steps
Continue current medications. Follow-up labs ordered for March PCP visit. Monitor BP and glucose weekly. Monthly CCM follow-up to continue in February.

Works With Your
Existing Systems

Seamless integration with major EHR platforms and practice management systems.

Pay Per Note.
No Surprises.

No salary. No benefits. No training. No turnover. Just a flat fee that's always less than what Medicare reimburses.

Starter

For practices just getting started with CCM

$32 / completed note
  • Up to 50 patients monthly
  • AI-supported voice calls
  • Compliant documentation
  • Email support
Get Started

Enterprise

For large practices and health systems

Custom
  • 200+ patients monthly
  • Volume-based pricing
  • Custom EHR integration
  • Dedicated support team
Contact Sales

Common Questions

Most CCM programs struggle because staff do not have the time to consistently complete monthly outreach and documentation. Calls are skipped, notes pile up, and Medicare reimbursement is left on the table. Radius Telemed is designed to run CCM in the background so it happens every month without adding work to your team.
For each enrolled CCM patient, Radius Telemed contacts the patient in your practice's name, verifies identity, reviews medications and symptoms, updates care goals, screens for red flags, tracks billable CCM time, and generates a structured CCM note ready for clinician review.
Patients see and hear your practice name, not a generic call center. Language preference is stored per patient. Calls currently support English and Spanish, helping outreach feel familiar and expected.
Each month, your team receives a CCM note per patient that includes a clear summary, reported symptoms, medication status, updated goals and follow-ups, and tracked CCM time. Notes are delivered ready for review and signature. Optional EHR upload is available for an additional fee.
No. There are no new logins, software installs, or formal training required. Your team confirms the CCM roster, responds to any escalations when needed, and reviews and signs the note.
The system tracks total monthly CCM time and supports correct CPT code selection while preventing double billing. Only one CCM code set per patient per month is allowed, which the workflow enforces automatically.
A licensed medical director oversees CCM protocols and reviews flagged or exceptional cases. This structure is intended to keep documentation and workflows aligned with Medicare requirements while maintaining clinical oversight.
This is a common and reasonable concern. The outreach is AI-supported, not AI-only. The AI handles the conversation and capture, while human clinical oversight reviews transcripts and documentation. Your clinician maintains final review and sign-off before billing.
No. Medicare looks at total monthly CCM time, which can include care coordination, follow-ups, scheduling, and documentation. The call itself does not need to run for 20 minutes, and the workflow is not designed to artificially extend calls.
Audits, if they occur, are initiated by Medicare and focus on the provider submitting the claim. For that reason, the workflow emphasizes clean documentation, time support, and clinician review. Radius Telemed supports the process, but your practice remains in control of review and billing decisions.
There are no long-term contracts or minimum volumes. The service is month-to-month, and you can stop at any time if it does not fit your practice.

Stop Letting CCM Revenue Walk Out the Door

Your patients need consistent monthly touchpoints. Your practice deserves the revenue. Let us handle the calls.

Schedule Your Demo